Why Us

Independence
Aura Financial is an independently owned and operated Australian business that focuses on integrity, extensive industry or business experience and commitment to customer service excellence. We are not affiliated with any major lender and can access the whole array of innovative mortgage products in Australia to find the right loan most suitable for your financial needs.

Relationships
We have deep relationships with Australian lenders ensuring your loan will get the attention it deserves.

Ongoing Training
At Aura Financial, we require all our brokers to undertake continued and ongoing training within the mortgage industry. Our brokers are always alert of any market developments, and are always up-to-date with the current products being offered by our panel of lenders so that we are able to provide you with an efficient and effective service.

No Cost
Our expert advice and services are offered at nil cost to you and no obligation.

MFAA Accredited
Our mortgage brokers are accredited with the Mortgage & Finance Association of Australia (MFAA) which means that we meet their high standards of education, professionalism, experience and ethics.

MFAA Objectives:

• Advocate on behalf of the mortgage and finance professional
• Set and enforce standards which define professionalism for members
• Promote excellence through best practice for the benefit of customers
• Provide relevant, cost effective services and learning and development opportunities for members
• Support the evolution of the mortgage and finance industry

Systems & Infrastructure
Aura Financial has invested a lot of capital to ensure its systems and business infrastructure enable it to provide not only the best but most up to date advice and services.

Credit Ombudsman Service Limited
Aura Financial Group is a member of The Credit Ombudsman Service Limited (COSL). COSL is an external dispute resolution scheme which provides consumers, such as yourselves, an alternative to legal proceedings for the resolution of disputes with its members. The aim of the Credit Ombudsman Service is to provide independent and prompt resolution of disputes in accordance with:

• relevant legal requirements
• the MFAA Code of Practice and other recognised Codes of Practice
• good practice in the credit industry
• fairness in all the circumstances